Problems with logitech harmony remote software




















The website login has been phased out. This was done to eliminate browser plug-in issues and increasing browser security policies. All existing account information still exists and is accessible by downloading and signing into the new software. When a download fails, an error message may appear on the download bar at the top or bottom of your browser which can better help you understand the reason for download failure.

Windows users may download a zip file of our MyHarmony desktop software, unzip then right click on MyHarmonyLauncher and select Run as administrator. If you are still having problem downloading the MyHarmony desktop software, check out more detailed troubleshooting information for your respective browser:. The Harmony desktop software requires that you be connected to the internet both during installation and usage, and that you have administrator privileges on your computer during the installation.

Right click on the Harmony desktop software installation package and select Run as administrator. We need to know which type of remote you have in order to provide you the correct instructions. Please select from one of the options below in order to get started. Instructions on this page are not relevant for the Harmony remote you've selected. Harmony could do it all. Sometimes its software was clunky or convoluted , but it was ultimately more convenient than juggling multiple bars of hard-molded plastic just to watch a dang episode of ER.

A former IT software developer for the New York City Department of Education, he started his business in after discovering that Logitech did not offer repairs. They just wanted to get their good old side-arm. The first controller Werthauer fixed was his own.

But he would eventually have four or five units coming in every day, from all corners of the world: remotes with cracked LCDs, broken USB ports, nonfunctioning IR emitters, busted tactile snap-dome buttons, all in need of care.

Still, Harmony flourished, notching double-digit sales growth for Logitech in Dispense with the obvious part first: The number of devices in the living room has shrunk, particularly as streaming has obviated DVD and Blu-ray players for many. Yes, standards! But before your eyes glaze fully over, know that this part will be quick. That in turn means a single remote can get a lot more done. Think of when you use a higher-end Roku remote, say, to turn your TV on and off, or control its volume.

A version of the streamlined experience that Harmony spent so many years providing now comes built in. And while Logitech tried to diversify its Harmony line-up by adding controls for smart home devices like light bulbs and smart speakers, that remains decidedly a realm of voices, not buttons. Harmony took a stab at building Alexa directly into a remote ; it went poorly. If this does not resolve the issue we recommend performing a factory reset of your remote, then downloading your configuration again using the Harmony app.

If Harmony stops sending commands or Harmony app is unable to discover the hub, rebooting Harmony Hub often resolves the problem. To reboot Harmony Hub, disconnect the power cable, wait 10 seconds, then connect it again.

If Harmony stops sending commands or if the Harmony Express app is unable to discover your blaster, rebooting your Harmony blaster will often resolve the problem. To reboot your Harmony blaster, disconnect the power cable and wait 10 seconds, then connect it again. It will take about 30 seconds to power back on. We need to know which type of remote you have in order to provide you the correct instructions. Please select from one of the options below in order to get started.

Instructions on this page are not relevant for the Harmony remote you've selected. Products Support. Harmony Remotes Harmony Accessories.



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