If the problem doesn't reoccur, then you can eliminate the first service as the cause of the problem. With the first service selected, select the second service check box, and then restart the computer. If you can't reproduce the problem, you can eliminate system services as the cause of the problem.
In System Configuration, select the General tab, and then select the Load startup items check box. Select the Startup tab, select Disable all , select the check box for the first startup item that is listed, and then restart the computer. If the problem doesn't reoccur, you can eliminate the first startup item as the cause of the problem. While the first startup item is selected, select the second startup item check box, and then restart the computer.
Repeat this process until you reproduce the problem. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features.
User profiles help make sure that your personal preferences are used when you log on to Windows. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To create a user profile, you must first create a user account. When the new account is created, a profile is also created. Swipe in from the right edge of the screen, and then tap Search.
If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search. Type Command Prompt in the search box, right-click Command Prompt , and then select Run as administrator.
If you're prompted for an administrator password or for confirmation, type the password or provide confirmation. You must have at least three user accounts on the computer to complete these steps. This includes the new account you just created. Log on as a user other than the user that you just created or the user that you want to copy files from.
Select the View tab, and then select Show hidden files, folders, and drives. Clear the Hide protected operating system files check box, select Yes to confirm, and then select OK. Open File Explorer. To do this, Swipe in from the right edge of the screen, and then tap Search.
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile.
If everything is working correctly, you can now delete the old profile. If the information in this article does not help resolve your problem in Outlook , Outlook or Outlook , see the following resources for more information:. Skip to main content. Post as a guest Name. Email Required, but never shown. The Overflow Blog. Podcast Making Agile work for data science. Stack Gives Back Featured on Meta. New post summary designs on greatest hits now, everywhere else eventually.
Related 0. Hot Network Questions. Question feed. Server Fault works best with JavaScript enabled. HI, have had issues with AVAST and Outlook under Vista 64 since installing, loading outlook, most of the time it will load fine and pull the POP mail, oher times it starts polling then freezes in the middle of polling, have to close outlook force and restart, then probably will work okay, but sometimes crashes multiple times in a row.
I can not leave Outlook running or it will be frozen when I get back the majority of the time. I looked through the forum and did not see anything related to what I am seeing. A few times it says outlook had a serious error and restarts outlook, but normally it just freezes with the hard disk light going crazy, and it will not recover, I have left it for hours to make sure.
I see no crash log files, it just dies Hoping to find an painless solution for this or have to replace it, at times it takes killing outlook times and getting copies of up to several hundred messages, so kills minutes each time ARGH!!!!
Not a single other system issue or crash except this. Any one have suffered through this and resolved it? Thanks in advance for your assistance Mike. The next question is All good questions Any chance you think that this fix will work for Office ? Outlook would try and do a network install and then crash Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums.
Answered by:. Archived Forums. Sign in to vote. I've Outlook connected to an Exchange mailbox. Here is the debug information: Could anyone help me? EXE Application Version: Wednesday, March 19, PM. Thank you for taking the time and we look forward to hearing from you.
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